Training 101 for the Internet Age

This week I began work on a new church website. This one is specifically for the production team and is modelled after a site that Buckhead Church (part of North Point) did for their production team. With all the social media tools at our disposal it only made sense that we should be using them for training purposes as well.

So tonight I recorded the first video. A setup and operation tutorial on our primary cameras. It’s kind of weird doing training material talking to a camera. I’m so used to talking with people, but when your trying to organize a large team of volunteers to come together for a training day, there are invariably some people who can’t make that date and want another and the next thing you know your doing the same training on three different days. Not a good use of time.

I also don’t think a text (printed or online) tutorial is as effective either. I used to write instructional guides to users on thing like spam filter training and basics of a new software application we might have been rolling out. What I have come to realize is you can get someone to watch a 40 minute training video, but you can’t get them to read more then a page of a training manual.

Another thing I hope to do is to keep access to these training videos accessible to other people; I might lock down commenting to just the members of my team to ensure less comment spam policing, but there will always be some method to ask more questions. I’m not sure how that will look just yet, I’m still in the development stages.

What does your church do for training the tech team? Are you utilizing the tools and technology to it’s fullest potential?

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